Harry Styles in a photo for the album 'Kiss All The Time Disco Occasionally' Disclosure Singer Harry Styles canceled his show in São Paulo, this Tuesday (21), due to health problems. The information was released by Live Nation, the producer of the presentations. Harry Styles show cancelled: find out how ticket refunds will work According to the company, those who purchased tickets will be refunded. In addition, Live Nation states that fans who had tickets for the canceled show will have priority to purchase tickets for Friday's performance (24), while availability remains. According to the company, the number of entries available is "extremely limited". g1 sought out Procon-SP to understand consumer rights in these cases. See what the agency says below: Am I entitled to a full ticket refund, including fees? Yes. Procon-SP informs that the legislation guarantees the right to a full refund of the amounts paid, including all fees in the case of show cancellations, "there cannot be any difficulties imposed so that the consumer has access to a refund". Furthermore, in the case of transferring tickets to a new date, but in different categories (track, grandstand, VIP sector, etc.), the consumer must receive the full difference in value. What do I do with tickets and accommodation? According to Procon-SP, you must contact the providers directly (airlines, hotels, inns, residence rental platforms, travel agencies, etc.) to try to negotiate the cancellation of your stays and airline tickets with the refund of the amounts paid. In some cases, a fine exemption or reduction will be negotiable. The agency recommends that the request be made in writing and as quickly as possible. In case of difficulties, it is recommended to contact Procon in your region.