Opened in March 2026, Casa NuBus has been consolidating a new form of relationship with the public linked to public transport in João Pessoa. Located in a restored house in the Historic Center, the unit combines quality service with the appreciation of one of the city's main heritage sites. More than a card issuing point, Casa NuBus brings together the system's main services in a comfortable and accessible environment. The location welcomes customers, companies, partners and other audiences who have a relationship with NuBus. Facade of Casa NuBus, in the center of João Pessoa Sintur-JP (image with the help of AI) Since its opening, the experience has been very positive, with good reception from customers and partners. The house is located at Avenida Getúlio Vargas, nº 137. Opening hours are Monday to Friday, from 7:30 am to 5 pm, and on Saturdays, from 8 am to 12 pm. "Casa NuBus is much more than a service point. It was designed to provide a differentiated experience for our customers, in a modern, accessible, humanized environment and prepared to meet the needs of the population with quality and agility. We bring together, in a single space, essential services, such as issuing and updating cards, recharges, student assistance, guidance and specialized support, offering more practicality and comfort for those who use public transport", said Inácio Melo, executive coordinator of NuBus. The manager also commented on the purpose of the new space. "Our purpose is to bring NuBus ever closer to people. Casa NuBus symbolizes this commitment to innovation, digital transformation and, above all, to valuing citizens. We believe that mobility goes far beyond commuting, it involves care, trust, proximity and a positive experience in each contact with the customer", concluded Inácio. Casa NuBus was designed to be a modern, accessible, humanized environment prepared to meet the needs of the population. Ascom NuBus The choice for the Historic Center is also part of the project proposal. By occupying a restored property, Casa NuBus contributes to preserving the history of João Pessoa and enhancing the value of the central region, encouraging new uses for historic buildings. The new structure represents an evolution in relation to the old Sintur-JP service headquarters, located at Rua Treze de Maio, nº 103, in the Center. The unit continues to operate, but now focuses exclusively on the services of issuing the Student Free Pass and updating the Student NuBus, while Casa NuBus brings together the system's other services. Services being carried out inside Casa NuBus. Ascom NuBus Services available at Casa NuBus Among the services available are the issuance of the first and second copy of the NuBus card, credit recharge, registration update and general customer service. Furthermore, a self-service totem for refills speeds up service and offers more convenience to customers. Self-service totem for recharging cards at Casa NuBus. Ascom NuBus About NuBus NuBus is the electronic ticketing platform for public transport in João Pessoa, with cards in the Citizen, Student and Vale-Transporte modalities. The system also offers digital solutions, such as online recharging, route consultation and bus monitoring in real time. With Casa NuBus, these services now also have a physical structure prepared to serve customers, companies and partners in a more comfortable and organized environment. Illustrative image of Ascom NuBus Citizen NuBus card