Economy

Anac limits the sale of Argentine company tickets after canceling 79% of flights in Brazil

The National Civil Aviation Agency (Anac) reported this Wednesday (29) that it had limited the sale of tickets for the Argentine airline Flybondi in Brazil after identifying a sequence of flight cancellations, reduced...

Anac limits the sale of Argentine company tickets after canceling 79% of flights in Brazil
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The National Civil Aviation Agency (Anac) reported this Wednesday (29) that it had limited the sale of tickets for the Argentine airline Flybondi in Brazil after identifying a sequence of flight cancellations, reduced operations and problems in serving passengers. The decision was taken by means of a precautionary measure and came into force this Wednesday. According to the agency, between July 1st and 27th, the company canceled 79% of flights registered in the country. According to Anac, the inspection showed signs of deterioration in the company's operational capacity and risks of harm to consumers. With the measure, Flybondi is prevented from selling tickets to Brazilian destinations not yet effectively served by its operation: Florianópolis (SC), Maceió (AL) and Salvador (BA) (read more below).

Furthermore, the company will not be able to expand the air network registered with Anac. In practice, the company is prohibited from including new destinations, frequencies or operations in Brazil. The agency also ordered the suspension of ticket sales for the Buenos Aires-Rio de Janeiro (Galeão) route from August 3, 2026, if the company does not prove, by that date, the adoption of operational adjustments capable of guaranteeing the regularity of the service. Plane from the low-cost airline FlyBondi, from Argentina Disclosure Reasons for the decision According to Anac, the monitoring of operations identified a sequence of flight cancellations, discrepancies between the registered schedule and the flights actually carried out and an increase in the number of passenger complaints. The data analyzed by the agency also indicates a continued drop in the number of operations carried out by the company throughout 2026 and an increase in cancellations. The inspection also highlighted problems related to customer service, including difficulties in communication channels, complaints about refunds, flight changes and assistance to affected passengers. Tickets already issued The decision does not affect tickets already purchased by passengers. In the event of a flight cancellation, Flybondi remains responsible for assisting customers and offering free re-accommodation or full refund options. According to Anac, the refund must be made within seven days of the request. Restriction may be revised Anac informed that the restriction may be revised or revoked if the company presents measures capable of reestablishing the regularity of operations and eliminating the risks identified by the inspection. According to the agency, the analysis will take into account documents and information that prove operational capacity, adequate service to passengers and compliance with regulatory obligations. Flybondi is a low-cost airline from Argentina and operates routes between Argentine cities and Brazilian destinations. The company has previously been the target of Anac measures related to delays and cancellations in its operations in Brazil.

Source: G1

This story was originally published by G1. Visit the original publication for further details.

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