Residents receive water bill worth R$24 million in SC Two residents of Barra Velha, in the North of Santa Catarina, received water bill documents worth R$24 million. The document referring to the month of August was a surprise for resident Elisangela Florencio da Silva, who usually pays amounts of up to R$100 for the service. "I couldn't believe it. Normally, my invoice is worth R$100 and doesn't exceed R$200. Not even when I had my business open did it exceed R$500. We don't know what happened," he said. The Santa Catarina Water and Sanitation Company (Casan) is investigating what happened. ?Click and follow the g1 SC channel on WhatsApp Residents receive a water bill worth R$24 million in SC Personal Archive/Disclosure According to Elisangela, the account is registered in the name of her deceased husband. In addition to her, her uncle, who is her neighbor, also received a document with a value of R$24 million. In addition to them, another resident of the Vila Nova neighborhood was surprised with a bill of R$2 million. When contacted, Casan said that the situation was caused by an error in the water meter consumption reading and the case is being analyzed to avoid further inconvenience. The company also informed that the document is not a billing invoice, but rather a statement issued when a variation in the unit's consumption is identified. "This type of communication is left at the unit to guide the user that there has been some change in the reading/consumption pattern that was detected in the system. Therefore, under no circumstances will the consumer need to pay these 'millions of reais', as this amount is not being included in the invoice", said Casan. Casan's online service channels: Telephone and WhatsApp: 0800 048 0115 and 0800 643 0195; Online chat or via the CASAN app, available 24 hours a day. VIDEOS: most watched g1 SC in the last 7 days