Patient swears at nurse during treatment at UBS in Juiz de Fora A 43-year-old nurse reported being the victim of verbal attacks while working at the Basic Health Unit (UBS) in the Manoel Honório neighborhood, in Juiz de Fora. The case occurred on Tuesday (21), mobilized the Military Police (PM) and ended with the registration of a police report. In an interview with TV Integração, the professional, who preferred not to be identified, said that the discussion began after a woman demanded immediate care for her son. According to him, the patient was not even in the unit for the initial assessment. ? Click here to follow the g1 Zona da Mata channel on WhatsApp "She wanted immediate care, but at UBS, care is scheduled and spontaneous demand is open to the population. I explained how it works, but she wanted to speak directly to the doctor. Here, first the triage is carried out, then the nurse assesses the situation and, if necessary, forwards it to the doctor or to an emergency unit", he reported. According to the nurse, during the argument, the woman began to insult him with insults. "He said that I didn't belong there. He called me an animal and a donkey", he added. g1 contacted the Civil Police to find out if the case will be investigated, if the suspect even gave a statement and if she was taken to the police station, but did not receive a response until the last update of this report. Second attack in more than 20 years of profession UBS in the Manoel Honório neighborhood, in Juiz de Fora Nayara de Paula/TV Integração Shaken by the episode, the professional stated that this was the second time he had suffered verbal attacks throughout his career. "I've already been called a monkey. They said they had never seen a nurse that color, that skin tone. But now it was very strong. If the population hadn't gotten involved, I don't know what could have happened." The nurse also drew attention to the lack of security in health units. "There is no security. We are the ones who solve everything here at the door. At Manoel Honório, this is not recurrent, but in other UBS some cases of aggression practically happen every day. We are scared", he concluded. What does City Hall say? After the incident, representatives from the Municipal Health Department and military police were at the unit. Despite the episode, service was not interrupted and the UBS continues to operate normally. In a note, Juiz de Fora City Hall informed that, in cases of urgency and emergency, the guideline is to look for Emergency Care Units (UPAs), which use the Manchester Protocol to classify patients according to the severity of the condition. The Basic Health Units are intended for scheduled care, spontaneous demand and less serious cases. OTHER CASES IN THE CITY: 'It was a lot of kicks to the head and chest': doctor attacked by patient in Juiz de Fora suffered head trauma Doctor is attacked by patient at UBS in the São Benedito neighborhood, in Juiz de Fora UBS doctors stop care after health professional is attacked in Juiz de Fora VIDEOS: see everything about Zona da Mata and Campos das Vertentes