Woman who had her head shaved during a driver's license exam says that the laboratory will 'help' The woman who reported an alleged failure in the toxicological test for issuing the National Driving License (CNH), at a clinical analysis laboratory located in Sapé, in the Zona da Mata of Paraíba, stated on social media that the establishment was committed to "helping with all the damage" (see the video above). The case happened on Saturday (10) and had repercussions after the publication of videos on social media on Monday (13). Initially, Ana Karolina reported on social media that the procedure for collecting material for the toxicological examination, mandatory in the process of issuing a driver's license since May, had been carried out inappropriately, with the removal of two large strands of hair, one in the central part of the head and the other on the side. The candidate stated that the situation caused pain and affected her self-esteem. ? Click here to follow the g1 PB channel on WhatsApp Hours after the first complaint, the woman published a new video stating that those responsible for the laboratory where the toxicological test was carried out contacted her and committed to covering the damages by helping with the treatment. "The clinic contacted me this afternoon and said that they hadn't come in before because they were in a meeting with the management, because they didn't agree with what the employee did and were deciding to remove her. That I was right, that I could indeed report her, she was in favor of everything, she said she would help me with all the damage, with all the treatment, she would be willing to help me with everything, she heard me when I talked today", said the woman. Ana Karolina also took the opportunity to thank the support of the thousands of people who showed solidarity with the situation online. "I'm passing by to reassure the hearts of each one of you and to thank you because if it weren't for you I wouldn't have been able to do it and thank God I managed to warn many people so that they don't go through the same thing I went through, because this was happening to several people, from all over the world" Woman reports failure in toxicology test for driver's license after having part of her head shaved in the laboratory at PB Reproduction In a statement, released after the repercussion of the case, the laboratory reported that it carried out an internal investigation and identified a flaw in the procedure. The company stated that the situation does not represent the values ??adopted by the laboratory and apologized for what happened. “After an internal investigation, we identified that there was a failure in the procedure, a situation that does not reflect the values ??of care, respect and welcoming that are part of our history", says an excerpt from the note. Toxicological examination is now required for first license The requirement, which was previously applied mainly to categories C, D and E, now also applies to candidates for categories A, B and AB, as a way of proving that the future driver does not use psychoactive substances. According to the National Traffic Secretariat, Senatran, the measure seeks to ensure that all new drivers registered in the National Registry of Qualified Drivers (Renach) present a test with a negative result before issuing the driver's license. The obligation, however, does not apply to candidates who had already registered with Renach before the date established by the body. Woman has part of her head shaved after taking an exam to obtain a driver's license, in Paraíba How the toxicological test works The toxicological test required for issuing the National Driving License (CNH) must be carried out exclusively in laboratories accredited by Senatran or at collection points linked to these establishments. Collection cannot be made in places without accreditation, such as homes, businesses or mobile units. In most cases, the material used is a small strand of hair, taken close to the root. When there is not enough hair, body hair and, in specific situations, nails can be used. The procedure involves the collection of two samples: one intended for laboratory analysis and the other stored for possible counter-testing, which can be requested by the candidate if they wish to contest the result of the exam. After collection, the laboratory has up to 15 days to issue the report and register the result in the National Register of Qualified Drivers (Renach). The test is valid for 90 days and allows the consumption of psychoactive substances to be identified in a period of approximately three months prior to collection. The laboratories that carry out the exam must follow technical standards established by Senatran and are subject to inspection by traffic authorities, and may suffer penalties in case of non-compliance with the rules. Most watched videos from g1 Paraíba