Understand which services remain under the responsibility of the DAE during the transition Services related to water and sewage bills are now provided by a new company in Bauru (SP). The Department of Water and Sewage (DAE) and the Bauru Sanitation Company (CSB) began a service transition period on Monday (3). From now on, CSB is responsible for customer service, which covers questions, requests, complaints, review requests, feasibility queries and new calls. ? Join the g1 Bauru and Marília channel on WhatsApp In this transition, the DAE remains responsible for the collection, treatment and distribution of water. “All the services that were provided by DAE on the commercial side are now provided by the CSB concessionaire”, explains João Carlos Viegas, president of DAE. In an interview with TV TEM, the president of the department clarifies that, with the changes, if there is a need for repairs to the system, the DAE is activated by the new concessionaire. “They give us all the demand and we will act”, he says. President of the DAE says that rationing depends on weather conditions, even after a rainy July. TEM TV/Reproduction Uncertain rationing Asked about the possibility of water rationing in 2026, the president of the DAE says that the measure depends on weather conditions, even after a rainy July. "I'm not going to make that statement. There is strong evidence that there may not be a need for rationing, but weather conditions define our actions", emphasizes Viegas. The president of DAE highlights that the department works to expand the water accumulation area and minimize the water crisis. “It’s a long job, but there is already a larger storage contingent than last year,” he concludes. DAE now only takes care of water collection, treatment and distribution in Bauru Disclosure See more news from the region on g1 Bauru and Marília VIDEOS: watch reports from the region