Civil Police of Americana investigates bank fraud scheme and false documents The five men arrested this Tuesday (7) by Operation Chargeback, from the General Investigations Office (DIG) of Americana (SP) made purchases online, waited for the products to be delivered and then requested a refund of the amounts claiming that they did not recognize the transactions. This way, according to the police, they could get a refund and keep both the items purchased and the amount paid. The detainees, who are aged between 19 and 29, also made money from the sale of falsified documents, including certificates and medical certificates, and made a living from scams, according to investigations. "This group of scammers operated in certain ways. One of them was the production of certificates, school transcripts and medical certificates. They made these forgeries and delivered them via post. They received money for this", said delegate Lúcio Antônio Petrocelli. ? Click here to follow the g1 Campinas channel on WhatsApp Fraudulent chargebacks According to the DIG holder of Americana, the group recruited people with knowledge of bank dispute procedures to increase the chances of obtaining chargebacks. That is, these participants acted as oranges. Those investigated advised customers to make purchases using Nubank cards and accounts. After delivery, a request to dispute the purchase was made to the financial institution, on the grounds that the transaction had not been recognized. "There are people who really had this knowledge. They recruited these people to make this request, financial restitution. This money was distributed and remained with the criminal group", he stated. In a statement, Nubank said that it "acts rigorously to prevent and combat fraud, in accordance with current laws and regulations." The institution also stated that it "worked together with the civil police to provide information and remains at the disposal of the competent authorities to collaborate with the investigations." Investigations continue Five men are arrested in an operation against a group that offered false documents and illegal chargebacks in the interior of SP Disclosure/Civil Police The investigation began after the identification of irregularities in bank transactions and chargeback requests. According to Petrucheli, the performance of the compliance sectors of financial institutions was decisive in identifying the scheme and assisting the Civil Police. During the operation, cell phones, documents, digital files, notes with names and CPFs, as well as cash, were seized. The five investigated are responsible for criminal association, embezzlement, forgery of documents and ideological falsehood. The Civil Police are investigating whether the scheme was also used in other financial institutions and whether more people were involved. VIDEOS: Everything about Campinas and the Region See more news about the region on the g1 Campinas page.