Expert explains how to protect yourself from possible fraud after customers report clinic closure in Piracicaba

Piracicaba Bar Association (OAB) assesses risks of changes in school transport in Piracicaba Marcia Minharo Felício Galvão/OAB/Reproduction The sudden closure of the QSorriso dental clinic, in Piracicaba (SP), which left patients with unfinished treatments, raised an alert about care when hiring services. The clinic's conduct is investigated by the Civil Police, and clients reported to g1 a pattern of operation: they were attracted by advertisements or approached with promises of "free evaluations", receiving discounts and easy payment. After signing the contracts, they had difficulty continuing the treatment and went through a series of appointment cancellations until they found the clinic closed on Monday (6). For lawyer Vania Camargo, president of the Consumer Law Commission of the OAB of Piracicaba, it is necessary to be cautious with companies that use the strategy of approaching people on the streets, through social networks and that offer aggressive promotions or prices. ? Click here to follow the g1 Piracicaba channel on WhatsApp Message received by a patient at the QSorriso clinic, in Piracicaba Personal file The lawyer also mentioned that, to avoid losses, it is necessary to read the contract carefully before closing any deal. She stated that it is possible to request a duplicate of the contract to read and interpret calmly, even outside the establishment. The lawyer also advised the use of support tools, such as artificial intelligence assistants, to help with reading and interpreting legal clauses. "Before closing, the first thing is to read the contract. Second, search on Reclame Aqui, search on the Court of Justice website or on Jus Brasil to see if this company has any other complaints", advises the lawyer. If the contract has already been signed and the installments are being paid, the consumer needs to pay attention to the provision of the service. According to the lawyer, the main signs that something is wrong include constant rescheduling by the clinic and frequent excuses for not starting or finishing treatment. If this occurs, the ideal is to contact Procon or seek legal advice. Parking lot at the QSorriso dental clinic, in Piracicaba Yasmin Moscoski/g1