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Teresópolis passengers can evaluate public transport from this Tuesday

Research will evaluate lines that serve both the urban and rural areas of Teresópolis Disclosure Residents who use public transport in Teresópolis, in the Serrana region of Rio, will be able to evaluate the bus system from this Tuesday...

By 365 Breaking News Editorial Team 2 min read Região Serrana
Teresópolis passengers can evaluate public transport from this Tuesday
365 Summary

Among the points evaluated are travel time, the impacts of congestion, comfort, safety, bus frequency, fare and quality of service. The survey has been carried out annually since 2019.

  • Follow the g1 Região Serrana channel on WhatsApp.
  • Congestion is among the main points analyzed by passengers.

Editorial reading aid based only on information contained in this story and its identified source.

Research will evaluate lines that serve both the urban and rural areas of Teresópolis Disclosure Residents who use public transport in Teresópolis, in the Serrana region of Rio, will be able to evaluate the bus system from this Tuesday (18). The satisfaction survey will be carried out until August 28th and should survey more than 540 passengers in different regions and times. The survey includes lines that serve both the urban and rural areas of the municipality. Among the points evaluated are travel time, the impacts of congestion, comfort, safety, bus frequency, fare and quality of service. The survey has been carried out annually since 2019. In 2025, the satisfaction score was 6.5. ? Follow the g1 Região Serrana channel on WhatsApp.

Congestion is among the main points analyzed by passengers. In 2025, 75.4% of respondents said that buses faced a lot of traffic jams, pointing out that the main reason for journeys taking longer than expected. In 2024, this percentage was 53%. The research results were used as one of the bases for implementing the selective lane for public transport in the central region of Teresópolis. In this new edition, passengers will also be able to evaluate their perception of the selective lane. Despite complaints related to traffic, the general evaluation of public transport improved in 2025. The average score reached 6.5, on a scale of zero to ten, the best result recorded since the beginning of the research in the municipality. Nearly 74% of respondents also said they would recommend the city's public transportation system. The results of the new edition should be presented in October, during the 3rd Teresópolis Urban Mobility Forum, which will bring together experts, researchers, public managers and representatives from the private sector to discuss issues related to mobility in the municipality.