Car engine Disclosure/Maginific A car wash in Macau, in the Costa Branca region of Rio Grande do Norte, was ordered to compensate a customer for material and moral damages after washing a vehicle's engine resulted in the electronic injection module burning out. The decision was made by the Special Civil and Criminal Court of the Macau district, which pointed out the failure to provide the service and ordered the payment of R$1,760 for material damages and R$2,000 for moral damages. The name of the company was not disclosed. ? Click here to follow the g1 RN channel on WhatsApp The amount of R$ 1,760 was to reimburse expenses incurred in repairing the vehicle and washing it. Judge Bruno Montenegro's decision applied the rules of the Consumer Protection Code (CDC) and highlighted that the responsibility of the service provider is objective (understand better below). Lawyer talks about consumer rights for services at a mechanic workshop What happened The action indicates that the consumer took the car to the establishment for cleaning services, including washing the engine. Shortly after completing the procedure, the vehicle experienced a complete electrical failure and had to be towed from the establishment to a specialized workshop. According to the clinete, a technical inspection identified the burnout of the electronic injection module due to water infiltration during washing. In court, he reported having spent R$1,700 on the purchase of a new module and the installation costs to fix the problem, in addition to having paid R$60 for the washing service. The owner of the car wash claimed in court that the customer himself authorized the engine wash after being warned about the risks inherent to the procedure. He also stated that the vehicle left the establishment in normal operation. Decision According to the ruling, the establishment had the duty to adopt all necessary technical measures to protect the vehicle's electronic components during washing. The judge also highlighted that any warning to the consumer about the risks of the procedure does not eliminate the responsibility of the service provider, since clauses intended to exclude this duty are considered null and void under consumer legislation. “The invoice issued by the workshop confirms the diagnosis of replacement of the injection module as a result of burning caused by water infiltration", reinforced the judge in the sentence. "Knowing that the injection module is the electronic 'brain' of the car, its exposure to high-pressure water jets without due technical protection inevitably leads to a short circuit of the component, leaving the causal link between the defendant's conduct and the damage experienced by the author clear", he added. It was also highlighted that the sequence of events proved the relationship between the service provided and the damage suffered by the vehicle. According to the judge, a serious failure in the provision of the service was evident, which constituted "the legal duty of the defendant company to repair the damage caused to the consumer's patrimonial and non-patrimonial spheres”. Most watched videos on g1 RN