Zona da Mata Airport will resume Latam operations with new flights to Guarulhos (SP) Gabriel Magacho/Disclosure Zona da Mata Airport Latam airline reported this Wednesday (19) that a flaw in its system allowed customer data to be consulted by unauthorized people. The company said the leak was identified on July 29. The data that was exposed includes full name, date of birth, email, telephone number, home address, member number and category in the Latam Pass loyalty program, mileage balance and qualifying points. The leak also allowed improper access to partial credit card data, such as the first six and last four digits, brand, cardholder name and expiration date. According to Latam, there was no exposure of the card's full number and security code, nor of passwords. "As some contact information was viewed, we advise you to pay extra attention to potential attempts at false messages or calls," said Latam.
Latam says security breach exposed customers' name, address and part of credit card
Zona da Mata Airport will resume Latam operations with new flights to Guarulhos (SP) Gabriel Magacho/Disclosure Zona da Mata Airport Latam airline reported this Wednesday (19) that a flaw in its system allowed customer data to be consulted...
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The data that was exposed includes full name, date of birth, email, telephone number, home address, member number and category in the Latam Pass loyalty program, mileage balance and qualifying points. The leak also allowed improper access to partial credit card data, such as the first six and last four digits, brand, cardholder name and expiration date.
- According to Latam, there was no exposure of the card's full number and security code, nor of passwords.
- "As some contact information was viewed, we advise you to pay extra attention to potential attempts at false messages or calls," said Latam.
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In a statement, Latam explained that it reported the incident now after carrying out a technical analysis of the records to find out which customers and which data were affected. The company said that, as soon as it identified the incident, it blocked suspicious IP addresses, corrected the system's source code, applied additional security locks and notified the case to the National Data Protection Agency (ANPD). The company also advised customers to be alert to possible scam attempts that use registration data to request payments, transfers, passwords or confirmation codes. "Latam never requests access passwords, tokens sent by SMS or complete credit card data over the phone or messaging applications," he stated.