Latam did not reveal how many customers were affected Latam/Disclosure Customers of the airline Latam had personal data and part of their credit card numbers exposed after a security incident that allowed unauthorized queries to its system. In a statement sent on Wednesday (19) by email, Latam said that the case was identified on July 29, but was only disclosed after a technical analysis to identify which customers and which data were affected. ?? Do you have any reporting suggestions? Send it to g1 The company did not reveal how many customers were affected. g1 requested the information, but received no response until the publication of this report. When reporting the case, Latam advised customers to remain alert to possible messages and calls from third parties using their registration data to try to carry out scams. See below what was exposed and what precautions the company recommends.
Data leak in Latam: understand what was exposed and how to protect yourself
Latam did not reveal how many customers were affected Latam/Disclosure Customers of the airline Latam had personal data and part of their credit card numbers exposed after a security incident that allowed unauthorized queries to its...
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Send it to g1 The company did not reveal how many customers were affected. g1 requested the information, but received no response until the publication of this report.
- When reporting the case, Latam advised customers to remain alert to possible messages and calls from third parties using their registration data to try to carry out scams.
- See below what was exposed and what precautions the company recommends.
Editorial reading aid based only on information contained in this story and its identified source.
What data was exposed? According to Latam, the data that could be consulted by unauthorized people includes: full name; date of birth; e-mail; telephone; residential address; Latam Pass membership number; category in the loyalty program; mileage balance; qualifying points; first six and last four digits of the credit card; card flag; name of the card holder; card expiration date. The company stated that the full card number, security code and passwords were not exposed. How to protect yourself? Latam advised customers to be alert to possible scam attempts using the information that was exposed. The company especially warned about possible requests for payments, transfers, passwords or confirmation codes. Therefore, customers should be wary of contacts who make this type of request on behalf of the company. "As some contact information was viewed, we advise you to pay extra attention to potential attempts to send false messages or calls," he said in the statement. "Latam never requests access passwords, tokens sent by SMS or complete credit card data over the phone or messaging applications." What did Latam do after identifying the problem? Latam reported that it took action as soon as it identified the incident. According to the company, IP addresses considered suspicious were blocked, the system's source code was corrected and additional security locks were applied. The company also said that it notified the case to the National Data Protection Agency (ANPD).