Bauru residents receive two water bills for September; know which invoice to pay

Residents of Bauru receive two water bills in the same month after the start of transition Residents of Bauru (SP) reported receiving two water bills due for the month of September. The invoices were sent by the Department of Water and Sewage (DAE) and the Bauru Sanitation Company (CSB). The impasse occurs ten days after the start of the transition process in the commercial management of the municipality's sanitation services. ? Join the g1 Bauru e Marília channel on WhatsApp In a note, the DAE explained that the CSB brought forward the issuance of invoices at the request of some customers, which ended up generating overlapping invoices for part of the population. After the start of the transition, residents of Bauru receive two water bills in the same month Disclosure Which bill should I pay? The concessionaire detailed the payment guidance according to each case: Anyone who received two bills (DAE and CSB): must pay only the invoice issued by the DAE; Those who only received the bill from CSB: must make the normal payment of the invoice issued by the concessionaire. Transition between DAE and CSB Since August 3rd, commercial customer service services, issuing invoices and requests have become the responsibility of CSB. The DAE remains in charge of technical operations for the collection, treatment and distribution of water and sanitation in Bauru.