App 193 helps Petrópolis residents call for help during a fire

Application 193 speeds up assistance from the Fire Department With little signal to make phone calls, a resident of the district of Itaipava, in Petrópolis, in the Serrana Region of Rio, student Lucas Carmo, managed to ask for help from the Fire Department during a fire in a vegetation area close to his residence using the 193 application. This technological tool tracks the location of the call for help, meaning there is no need for the resident to provide the address. The quick activation of the Fire Department was essential so that the flames did not destroy the entire property, maintaining the safety of residents. ? Follow the g1 Região Serrana channel on WhatsApp. According to the student, the call was made in less than three minutes. About ten minutes later, fire engines arrived at the property. "As we have Wi-Fi, I researched it, because until then I had no knowledge of the application. I was surprised because I didn't need to provide the address. They already said they were sending it right away", highlighted Lucas. Application will not replace calling 193. According to the Fire Department, the application does not replace the traditional call to number 193. The tool works as a complementary channel for calling in emergency situations. In addition to geolocation, the application also increases the accessibility of the service. People who are deaf or have difficulty speaking can request help visually and directly, without relying on a voice call. The 193 app is free and available for cell phones with Android and iOS systems, in addition to being linked to the unified gov.br platform to prevent prank calls and identify the user. The Fire Department advises that, in emergency situations, the population uses the number 193 or the application as an alternative to request assistance. Application 193 allows quick activation of the Fire Department Disclosure