(FOLHAPRESS) - Latam said on Wednesday night (19) that it "identified a situation" involving personal data from a limited number of members of the Latam Pass loyalty program.
Customer data from Latam's loyalty program is leaked
(FOLHAPRESS) - Latam said on Wednesday night (19) that it "identified a situation" involving personal data from a limited number of members of the Latam Pass loyalty program. The company did not say the size of the leak, nor how many...
"Out of respect for customers and in compliance with the General Data Protection Law (LGPD) and applicable legislation, the company notified the potentially affected public and the National Data Protection Agency (ANPD). As soon as the occurrence was identified, the company adopted immediate containment and cybersecurity measures," Latam said in a press...
- "The company reinforces that the security and privacy of its customers' data are priorities and maintains continuous processes of evaluating and improving its data protection systems and...
- This is not the first time that Latam customer data has been leaked.
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The company did not say the size of the leak, nor how many customers were affected or what data was exposed.
"Out of respect for customers and in compliance with the General Data Protection Law (LGPD) and applicable legislation, the company notified the potentially affected public and the National Data Protection Agency (ANPD). As soon as the occurrence was identified, the company adopted immediate containment and cybersecurity measures," Latam said in a press release.
"The company reinforces that the security and privacy of its customers' data are priorities and maintains continuous processes of evaluating and improving its data protection systems and controls." The ANPD has not yet commented on the case.
This is not the first time that Latam customer data has been leaked. In 2021, the company stated that an attack on the systems of SITA, a technology provider for the airline industry, stole data such as the name, membership number and category of the customer registered in the Latam Pass.
At the time, the company also reported that hackers accessed the systems for 22 days.
In 2019, a security breach highlighted vulnerabilities in the Latam Play entertainment system, with the possibility of access to passenger information and installation of malware on devices connected via an application.
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